Shipping & Delivery

Delivery to Ireland takes 1-2 days, UK 2-3 days and rest of world 2-10 days. Please see our Delivery page for information on countries and shipping costs.  We will ensure every effort is made to deliver the goods or services within the times indicated. However, where delivery times and dates are given, they are for general guidance only and we will not be held liable for late delivery of goods caused by circumstances beyond our reasonable control.

We shall attempt to deliver the goods to the address you specify for delivery, or if none, to the credit card address you supply. It is important that the addresses supplied by you to us are accurate and that you include a phone number with your order should the courier need to contact you. You are responsible for making arrangements to receive the goods and if the goods are held at the post office or other delivery company’s depot because no one was available when the goods were delivered then it is your responsibility to swiftly collect the goods.

Please note that we are currently not able to deliver to P.O. Boxes.

It may not be possible for us to deliver to some countries, if an order is received with a delivery address outside the territories stated, you will not be permitted to complete your order.

**Please note that any duty and/or administration charges incurred by your parcel being delivered overseas will need to be settled by you as Aoife Harrison Design will not be held liable for these.

Privacy & Security

We at Aoife Harrison Design respect your right to privacy and comply with our obligations under the Data Protection Acts 1988 and 2002. The purpose of this Website Privacy Policy is to outline how we deal with any personal data you provide to us while visiting this website. If, for any reason, you are not happy with this Website Privacy Policy you should not use this website.

By visiting this website, you are accepting the terms of this Website Privacy Policy. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other websites.

Types of Information Collected:

“Personal Data”

This is data that identifies you or can be used to identify or contact you and may include your e.g. name, address, email address, user IP addresses in circumstances where they have not been deleted, clipped or anonymised, telephone number, birth date and billing and credit card information. Such information is only collected from you if you voluntarily submit it to us.

We will not disclose your Personal Data to third parties unless you have consented to this disclosure or unless the third party is required to fulfill your order (in such circumstances, the third party is bound by similar data protection requirements). We will disclose your Personal Data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement.

“Non-Personal Data”

Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.

Sale of Business:

We reserve the right to transfer information (including your Personal Data) to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of our company provided that the third party agrees to adhere to the terms of the Website Privacy Policy and provided that the third party only uses your Personal Data for the purposes that you provided it to us. You will be
notified in the event of any such transfer and you will be afforded an opportunity to opt-out.


Copyright and Other Rights

All materials, including images, illustrations, designs, site layout, photographs, written and other text or script that are part of this site together with all software compilations, underlying source code and software in the site are protected by copyright, trade mark, design right, and/or other worldwide intellectual property rights and are owned or controlled by or licensed to Aoife Harrison Design.  All rights are reserved. The contents of the site and the site as a whole are intended solely for personal, non-commercial use.
Payment, Pricing & Promotions

We accept Laser, VISA, MasterCard, Maestro and PayPal.

To securely receive your payments over the Internet we use Secure Sockets Layer (SSL) technology, which is the standard Internet practice and means your details are protected. You can see that you are in a secure environment through the ‘padlock’ symbol on Microsoft Internet Explorer or ‘key’ symbol on Netscape Navigator.
Please don’t try to send orders via email, as we cannot guarantee any secure transmission of details. We will take all reasonable care to keep your order secure, but in the absence of our sole negligence we cannot be held liable for any loss you may suffer if a third party obtains unauthorised access to any data (including credit and account details) you provide when accessing or ordering from the site.  If you’re still worried about security over the Internet, then please contact us by phone.

Disclaimer & Liability

We reserve the right to change, modify, substitute or remove without notice any information on the site from time to time.  We will endeavour to ensure that all descriptions and illustrations of the items on the site or in our catalogue or otherwise provided to you by us are accurate but there may be slight variations due to print and publishing limitations. Aoife Harrison Design work to keep the site up to date but cannot guarantee that this site and its contents are completely free of technical errors, viruses or anything else that may have a harmful effect on any technology.  We will endeavour to allow uninterrupted access to the site but access may be suspended, restricted or terminated at any time.  By using this site, you acknowledge that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with this site.

In no event shall we be liable for any indirect loss, consequential loss, loss of profit, data, revenue, business opportunity, anticipated savings, goodwill or reputation whether in contract, tort or otherwise arising out of or in connection with the terms and conditions or use of the site save where such liability cannot be excluded by law.

Your use of this site and any contract between you and Aoife Harrison Design for the sale of products shall be governed by and shall be construed in accordance with the laws of Ireland and shall be subject to the non-exclusive jurisdiction of the Courts of Ireland. If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these terms and conditions and shall not affect the validity or enforceability of any remaining provisions. If we fail to enforce a right under these terms and conditions, that failure will not prevent us from enforcing other rights, or the same type of right on a later occasion. Unless otherwise stated in these terms and conditions, no part of these terms and conditions are enforceable by anyone who is not a party to them.

You must use the site for lawful purposes only.  If we allow you to register with us you are fully responsible and liable for all access made to the site using any password or user name that you register with us.  You should keep such passwords and user names confidential at all times.

If you are not satisfied with the site, then please email us with your comments.

If you have a valid claim in respect of any of the goods which is based on any defect in the quality or condition of the goods, we shall be entitled to replace the goods (or the faulty part in question) free of charge or, at our sole discretion, refund to you the price of the goods (or a proportionate part of the price).

If you have a valid claim based on the quality of any repairs we make to your goods, then we shall be entitled to rectify the defect free of charge or, at our sole discretion refund to you the price for the repair of the goods. We are not responsible for damage to items before the jewellery was in our possession or for any sentimental or other unknown value of the items.

To the maximum extent permitted by law, our liability to you in connection with any claim or series of connected claims under these terms and conditions shall not exceed €500 or the value of the goods to which a claim is relevant, whichever is the greater.

Notwithstanding anything else in these terms and conditions, we do not exclude or limit our liability in respect of death or personal injury caused by our negligence or for fraud or fraudulent misrepresentation.

These terms and conditions do not affect your statutory rights (if appropriate) as a consumer.

We shall not be liable to you or in breach of these terms and conditions for delay or failure to perform if the delay or failure is due to a cause beyond our reasonable control.

Aoife Harrison Design cannot guarantee that the sale and delivery of its goods to your particular country or location is permissible, so please be aware of your own geographic import restrictions.

This site and its contents will not constitute the basis for any contractual commitment between Aoife Harrison Design  and any prospective customer in any jurisdiction in which the solicitation of interest or the offering of or sale of products by Aoife Harrison Design would contravene any applicable local, regional or national legislation. No prospective customer should seek to make any order through the site from jurisdictions in which it would be illegal for Aoife Harrison Design to sell products.
Contract for Sales and Services & Satisfaction Promise

The description of the goods, services, price, currency, VAT and delivery costs are set out on the order and checkout pages.  The advertising of products and services on this site is an ‘invitation to treat’. That means your order is an offer and no contract of sale is formed between you and u Aoife Harrison Design normally accepted once credit card authorisation has been confirmed, the order reflects current pricing and stock levels have been checked. Once we accept your order, you shall pay the price for the goods or services plus VAT and delivery and other costs specified on the order page and we shall charge your account for payment.  Please keep your “confirmation of order” e-mail for your records.
In exceptional circumstances, if we are not able to fulfil an order we have accepted, your credit card will be re-credited with the original price and we will notify you by email. In no circumstances will we be liable to you for any additional amounts.

All deposits are non-refundable. A paid deposit represents the customer’s intention to buy a product and serves as an agreement between the customer and Aoife Harrison Design that the product will be purchased by that customer.

These terms and conditions cannot be varied except by changes made by Aoife Harrison Design on the site, which we may make from time to time. Your continued use of the site after such changes have been made shall be taken as your full acceptance of such changes.  You will only own the goods you purchase once they have been successfully delivered and when we have received cleared payment for them in full.  Until that time we will retain title to the goods. Goods supplied are not for resale.

Aoife Harrison Design has as its priority your total satisfaction with our products and services. In the event that you are unhappy with your purchase, please e-mail us at hats@aoifeharrisondesign.ie or call us on +353 (86) 814 0131 within 28 days and return the item(s) to us as soon as possible, in their original packaging and with proof of purchase and we will be happy to exchange or refund. Do not return the item until we have responded to you and instructed you to do so. It is your legal obligation to take reasonable care of the goods when they are in your possession.

We at Aoife Harrison Design trust that you will be happy with your purchase. If, however, for any reason, you are not satisfied with your purchase then you can return it to us within 7 days for a full refund in accordance with our Returns policy.